|Frequently Asked Questions
We are a roof repair company we do not take on many complete jobs. We are
branching out to just repairs. Call us we do charge $75.00 to come inspect your
roof if you use us for recommended repairs we take it off the repair bill.
When is it time for a new roof?
Some signs that your roof is due for replacement are curling of shingles, surface cracking,
blisters, staining, and leaking.
What products are to be used?
We will offer the homeowner a choice of good, better, and best shingle products using
appropriate manufacturer's literature. Specific, not generic, product brand names and color
names should be noted in the agreement.
When will the work start and be completed?
Work start and completion dates are estimates. The project duration should be firm (plus or
minus a day or so), subject to the scope or nature of the project changing from the original
agreement. The element of bad weather must be taken into account in holding grim to start
to completion dates.
What does inadequate ventilation cause?
Inadequate ventilation is a major cause of warranty disputes. It is vital that every
homeowner understands that all manufacturers require that FHA minimum property
standards for ventilation be observed. This is because poor ventilation has been proven to
increase attic temperature substantially in the summer months, promotive ice dam
information at the eaves of the roof in the winter in the presence of snow, and increase the
chance of condensation that can cause deck movement or deterioration. These conditions
can cause premature shingle aging and perhaps leaks. Older homes are seldom ventilated
to the FHA standards. Manufacturers will reject claims for problems that can be traced to
Is It always necessary to tear off existing shingles before re-roofing?
There are two options available for re-roofing installations. One would be to tear off the old
roof before applying the new one (tear off). The second would be to lay new shingles over
the existing roof (lay over). While the second choice is the less expensive of the two
options, it is not necessarily always the best choice.
There are advantages to tearing off the old roof before installing a new one. For example:
Do you offer any warranty on just a roof repair?
No we do not warranty roof repairs. We simply cannot put our reputation on old roofing and
other companies work just for coming out a doing a small repair on your home. But our
honest approach, name, reputation and references speak for themselves about our work.
When you call us out we give you a detailed description of what to expect on your home and
Can I just do a roof repair?
Roof repairs are generally done to by you more time to save up for a complete roof job.
When we come out to look at your roof we will tell you what we think about the condition.
Most of the time when your roof starts to leaks its starting to show its age and time to start
thinking about a new roof. Roofs are very expensive and when a complete roof is not in the
budget just yet this is where a roof repair comes in to try and by you more time.
What makes your company different than the others?
We strive for customer satisfaction. We arrive on time to are appointments. We offer fast
friendly service. We do what we say we are going to do. We are credentialed and stay up
on the latest roofing products. We give you options on your roofing and fully explain them to
you. We treat your home like our home.
Do you offer to beat any price like other contractors?
No. We have one price and thats the one we will give you the first time. We see some shady
contractors out there that advertise to beat any deals. Usually when this happens they are
cheating you out of something or cutting corners or just plain their work shows low quality.
Are your prices fair?
Yes our prices are very fair. We offer competitive prices for excellent work!
What type of customers do you look for?
Just like you are seeking a good contractor we are seeking good customers. We sell
quality not price. If a roof is just a roof to you then odds are any roofer will do. But If you want
a company that pays attention to detail then give us a call.
How do you work payments?
We require half down before the work begins and paid in full upon completion. We do not
finance. We accept Check/Cash/Credit Cards.
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